Status

Live public status board:

https://status.ioneshop.cloud

Machine-readable:

https://status.ioneshop.cloud/api/v1/status

The board shows component health for partner-facing surfaces (API, sandbox, auth, merchant BO, marketing, developer portal, storefront edge) and lists operator incident notices.

Also: Availability (what is shipped vs in development).

For outages, contact support with request_id when applicable — see Support.